Privacy Policy
Otakulicious processes personal data in accordance with this privacy statement. For further information, questions, or comments regarding our privacy policy, please contact us at info@otakulicious.eu.
Processing Purposes
Otakulicious collects and processes customer personal data for customer and order management.
Legal Basis for Processing - GDPR
Personal data is processed based on Article 6.1. (a) consent, (b) necessary for the performance of a contract, (c) necessary to comply with a legal obligation, (f) necessary for the purposes of the legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Insofar as the processing of personal data is based on Article 6.1. (a) consent, the customer always has the right to withdraw the given consent.
Retention Period
The personal data processed for customer management will be retained for the period necessary to comply with legal requirements (including accounting).
Right of Access, Rectification, Erasure, Restriction, Objection, and Data Portability
The customer has the right to access his/her personal data and can rectify them if they are incorrect or incomplete, have them erased, restrict their processing, and object to the processing of personal data concerning him/her based on Article 6.1. (e) or (f), including profiling based on those provisions. Furthermore, the customer has the right to obtain a copy (in a structured, commonly used, and machine-readable format) of his/her personal data and to have the personal data transmitted to another company.
In order to exercise the aforementioned rights, the customer is asked to:
Adjust the settings of his/her customer account him/herself; and/or
Send an email to the following email address: info@otakulicious.eu
Direct Marketing
The customer has the right to object free of charge to the processing of his/her personal data for direct marketing purposes.
Complaint
The customer has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels - commission@privacycommission.be).
Cookies
We use cookies on this website. A cookie is a small and simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers on a subsequent visit.
Use of Persistent Cookies
With the help of a persistent cookie, we can recognize you on a new visit to our website. The website can, therefore, be customized to your preferences. Even when you have given consent for the placement of cookies, we can remember this through a cookie. This saves you from repeating your preferences, thereby saving time and enabling a more pleasant use of our website. Persistent cookies can be deleted through your browser settings.
Session Cookies
With the help of a session cookie, we can see which parts of the website you have viewed during your visit. We can, therefore, adjust our service as much as possible to the surfing behavior of our visitors. These cookies are automatically deleted as soon as you close your web browser.
Tracking Cookies from our Advertisers
With your consent, our advertisers place "tracking cookies" on your devices. They use these cookies to track which pages you visit from their network, in order to build a profile of your online browsing behavior. This profile is also based on similar information they receive about you from your visits to other websites within their network. This profile is not linked to your name, address, email address, and similar information known to us, but serves only to tailor advertisements to your profile so that they are as relevant to you as possible.
Google Analytics
This website places a cookie from the American company Google as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website.
Google may disclose this information to third parties if required by law or to the extent that third parties process the information on Google's behalf. We have no influence over this. We have not allowed Google to use the obtained analytics information for other Google services.
The information collected by Google is anonymized as much as possible. Your IP address is explicitly not provided. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
Social Media
Our website includes buttons to promote or share web pages on social networks such as Facebook, Instagram and Twitter/X. These buttons work using pieces of code that originate from Facebook and Twitter themselves. By means of this code, cookies are placed. We have no influence over this. Please read the privacy statement of Facebook, Instagram and Twitter (which may change regularly) to understand what they do with your (personal) data processed through these cookies.
The information they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Instagram and Facebook on servers in the United States. Twitter, Instagram and Facebook adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of any personal data.
Right to Access and Correction or Deletion of Your Data
You have the right to request access to and correction or deletion of your data. Please refer to our contact page for this purpose. To prevent misuse, we may ask you to adequately identify yourself. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser.
Enabling and Disabling Cookies and Deleting Them
For more information on enabling and disabling and deleting cookies, please refer to the instructions and/or the Help function of your browser.
Notification of Privacy Violation
If you believe that Otakulicious or Akiba BV is committing an unlawful breach of your privacy, please immediately notify the parent company Akiba BV at info@akiba.be. We will make every effort to identify the problem and take the necessary measures.
Disputes
This online agreement and any disputes and claims arising from the use of this site or any data contained therein are governed by Belgian law. By consulting this website, you submit to the jurisdiction of the courts of Antwerp, Belgium, and you may only bring proceedings related to such matters before those courts.
